- Manage and motivate the sales/tele calling team to achieve targets.
- Monitor daily leads, follow-ups, conversions, and client visits.
- Handle client escalations and ensure excellent customer service.
- Support the Branch Manager in daily branch operations and team management.
- Track team performance and prepare regular MIS reports.
- Ensure proper follow-up with prospective clients and maintain CRM records.
- Drive revenue, enrollments, and overall branch performance.
Requirements:
- 1–3 years of experience in immigration, overseas education, sales, or a related industry.
- Solid team-handling, communication, negotiation, and leadership skills.
- Target-oriented with strong sales and conversion abilities.
- Good knowledge of MS Office/CRM and reporting.