- Welcome clients warmly and professionally upon arrival.
- Register recent clients and maintain accurate client records.
- Manage incoming calls, WhatsApp messages, and online inquiries.
- Provide basic information about clinic services, treatment packages, and appointment procedures.
- Maintain client confidentiality and professional communication at all times.
- Schedule, confirm, reschedule, and follow up on client appointments.
- Coordinate consultations between clients and doctors, nutritionists, or slimming consultants.
- Minimize appointment delays and manage the daily appointment calendar.
- Send appointment reminders and follow up with clients who miss appointments.
- Prepare invoices, receive payments, and issue receipts.
- Maintain daily billing records and assist with cash reconciliation.
- Update client databases, attendance registers, and appointment reports.
- Maintain front desk documents and prepare daily activity reports for management.
- Handling outbound & inbound calls.
- Ensure the reception area is clean, organized, and welcoming.
- Coordinate with clinic staff to ensure a smooth client experience.
- Handle client feedback and complaints politely and escalate issues when necessary.
- Follow clinic policies regarding hygiene, privacy, documentation, and service quality.
- Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.
Pay: ₹18,000.00 - ₹23,000.00 per month
Application Question(s):
- Strong Fluency in Communication (English & Tamil)
- Immediate Joining
- Flexible to Work on Weekends
- Flexible in Timings (10am to 8pm)
Experience:
- total: 1 year (Required)
Language:
- English (Required)
- Tamil (Required)
Work Location: In person
📌 Receptionist (Tiruchirappalli)
🏢 Minus clinic
📍 Tiruchirappalli
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