Job Summary:

We are looking for a Sales Coordinator to manage all after-sales activities, AMC renewals, customer follow-ups, and service coordination to ensure customer satisfaction and long-term business relationships.

Key Responsibilities:

- Handle post-sales activities and maintain regular follow-ups with existing customers.
- Track AMC expiry dates and follow up with customers for timely renewals.
- Prepare and share AMC, service, maintenance, and spare parts quotations.
- Coordinate with service engineers for service visits, preventive maintenance, and complaint resolution.
- Handle customer queries, complaints, and service requests, ensuring timely closure.
- Maintain customer databases, AMC records, warranty details, and service history.
- Follow up on pending quotations, purchase orders, approvals, and outstanding payments.
- Coordinate with the sales, service, and accounts teams for smooth operations.
- Identify opportunities for AMC renewals, upgrades,



and repeat business.
- Prepare regular reports on AMC renewals, pending service calls, customer follow-ups, and payments.

Required Skills & Qualifications:

- Graduate in any discipline; technical background preferred.
- 1–3 years of experience in sales coordination, after-sales support, or AMC management preferred.
- Good communication, customer-handling, and follow-up skills.
- Proficiency in MS Excel, Word, email, and CRM/ERP software.
- Strong coordination, organizational, and documentation skills.

Key Objective: Ensure timely AMC renewals, efficient after-sales support, customer satisfaction, and repeat business from existing customers.

Pay: ₹30,000.00 - ₹35,000.00 per month

Advantages:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Sales Co-ordinator(after Sales) (Vashi)
🏢 Mpower India Private
📍 Vashi