Position Summary

We are seeking an experienced and performance-driven General Manager to lead our Sales, Service, and Customer Care divisions in the industrial machinery and dairy equipment manufacturing sector. This senior leadership role requires a solid strategic thinker with hands-on experience in technical sales, after-sales service management, and customer relationship excellence. The ideal candidate will bring 15+ years of relevant experience, with a strong leadership track record in B2B environments.

Key Responsibilities

· Develop and execute growth strategies aligned with business goals, focusing on industrial machinery and dairy equipment markets.

· Lead zonal and regional sales operations to achieve revenue and profitability targets.

· Ensure the expansion of dealer network in the assigned zone.

· Foster a customer-centric culture and implement best practices across team.

· Analyze industry trends, competitor activities, and client feedback to drive innovation and competitiveness.

· Collaborate with R&D;, production, and marketing teams to streamline go-to-market and service processes.

· Manage budgeting, forecasting, and P&L; responsibilities for all managed divisions.

· Recruit, mentor, and lead cross-functional teams for performance,



growth, and service excellence.

· Represent the company at trade fairs, client meetings, and industry events to build brand visibility and partnerships.

Candidate Profile

Education: Bachelor’s in Business, Electrical/ Electronics Engineering, or related field; MBA preferred.

Experience: Minimum 10 years in sales roles, with at least 5 years in leadership, ideally in industrial machinery, capital goods, or equipment manufacturing sectors.

Skills:

· Proven ability to lead large teams across sales and service functions

· Strong knowledge of after-sales systems, warranties, and maintenance contracts

· Data-driven decision-maker with proficiency in Online tools and Excel-based forecasting

· Excellent communication, stakeholder management, and strategic planning abilities

Why Join Us?

· Be part of a leading manufacturer in the dairy equipment and industrial solutions space.

· Drive strategic growth and lead a high-impact team.

· Work in a growth-focused, customer-first culture that values innovation and operational excellence.

Pay: ₹35,000.00 - ₹55,000.00 per month

Work Location: In person

📌 AGM Sales (Maradu)
🏢 Poornasree Equipments
📍 Maradu