Job Summary :

We are looking for an experienced Front Office Manager to oversee hospital reception and front-office operations, ensuring smooth patient services and effective team coordination.

Key Responsibilities :

- Manage daily front-office and reception operations.
- Supervise and manage front-office staff and duty rosters.
- Handle patient registration, appointments, admissions and enquiries.
- Coordinate with doctors, nursing, billing, TPA and other departments.
- Handle patient feedback and complaints professionally.
- Monitor patient flow, service quality and waiting time.
- Maintain records, MIS and ensure compliance with hospital SOPs.

Requirements :

- Graduate; Hospital Administration/Healthcare Management preferred.
- 3–6 years of hospital front-office Lead experience.
- Excellent communication and patient-handling skills.
- Strong leadership, coordination and problem-solving abilities.
- Knowledge of HMIS, billing and TPA processes preferred.

Pay: From ₹360,000.00 per year

Benefits:

- Cell phone reimbursement
- Versatile schedule
- Food provided
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Office Manager (Raipur)
🏢 Borneo Mother & Child Care Hospital Raipur
📍 Raipur