IT CUM ADMIN EXECUTIVE

Company: Syandan Aviation Pvt Ltd

Department: IT & Administration

Location: Ambience Tower, Sector-A, Fourth Floor, Vasant Kunj, New Delhi-110070

Employment Type: Full Time, Permanent

Reporting To: Head of Administration / HR / Management

Experience: 2–5 Years

Salary: Up to ₹30,000 per month, depending on experience and suitability

Job Summary

Syandan Aviation Pvt Ltd is looking for a proactive and responsible IT Cum Admin Executive to manage day-to-day IT infrastructure, employee IT support, cybersecurity, IT assets, vendors, and basic office administration activities.

The ideal candidate should have hands-on experience in troubleshooting hardware/software issues, managing networks and systems, supporting users, maintaining IT assets, coordinating with vendors, and handling administrative and facility-related activities.

Key Responsibilities

1. IT Infrastructure & Network Management

- Manage and maintain laptops, desktops, servers, Wi-Fi, internet connectivity, and other IT infrastructure.
- Monitor network and system performance and ensure minimum downtime.
- Configure, install, and maintain IT systems, laptops, workstations, and peripherals.
- Coordinate preventive maintenance and ensure maintenance activities are properly recorded.
- Support remote meeting systems, television/display systems, and other communication equipment.
- Monitor backup and recovery readiness.

2. IT Support & Employee Assistance

- Provide day-to-day IT support to all departments for hardware, software, network, email, and system-related issues.
- Troubleshoot laptops, desktops, printers, peripherals, and other IT equipment.
- Set up laptops, email accounts, user access, and required software for new employees.
- Maintain a daily IT issue/support log and ensure timely resolution of complaints.
- Escalate specialised technical issues to external vendors or service providers when required.

3. Cybersecurity & Access Control

- Ensure antivirus and endpoint protection is active on company systems.
- Monitor and coordinate security updates, patches, firewall, and access controls.
- Implement and monitor basic security measures such as two-factor authentication and password controls.




- Ensure confidential company information is protected from unauthorised access or transfer.
- Report suspicious activities, data security incidents, identity mismatches, or possible data theft.
- Manage access permissions in accordance with approved requirements.
- Support administration of CCTV/security surveillance systems and maintain appropriate access controls.

4. IT Asset Management

- Maintain an updated inventory of laptops, desktops, printers, networking equipment, software and other IT assets.
- Maintain records of asset allocation, handover, retrieval, repair and replacement.
- Track warranties, AMC contracts and software licences.
- Ensure timely renewal of AMC, software subscriptions and other IT services.
- Conduct periodic IT asset verification and recommend replacement/upgrades where required.

5. Vendor Management & Procurement Support

- Coordinate with IT vendors, service providers and AMC partners.
- Obtain and compare quotations for IT equipment, software and services.
- Monitor vendor performance and ensure timely resolution of service issues.
- Coordinate software renewals and service contracts.
- Identify opportunities for cost optimisation without compromising service quality.

6. IT Process Improvement & Automation

- Identify opportunities to improve existing IT processes and workflows.
- Support implementation of new software, ERP systems, digital tools and technology initiatives.
- Assist in process automation and technology upgrades.
- Understand existing processes and recommend practical improvements.
- Support approved IT projects from implementation to completion.

7. IT Documentation & Compliance

- Maintain IT SOPs, asset records, issue logs, incident reports and other required documentation.
- Maintain records required for audits and compliance reviews.
- Ensure IT-related policies, procedures and security requirements are communicated to employees.
- Maintain proper documentation of system changes, maintenance and incidents.





8. Administration & Facility Support

- Support day-to-day office administration and facility-related activities.
- Coordinate with housekeeping and other facility support staff.
- Monitor office assets and storage inventory.
- Assist in local procurement and administrative requirements.
- Ensure administrative issues are followed up and resolved within agreed timelines.

Required Skills & Qualifications

- Graduate/Diploma in IT, Computer Science, Information Technology, Administration, or a related field.
- 2–5 years of relevant experience in IT support, IT administration, system administration or IT cum administration.
- Strong troubleshooting skills for hardware and software issues.
- Working knowledge of LAN, WAN, VPN, Wi-Fi and networking.
- Experience in installation and configuration of laptops, desktops and operating systems.
- Good knowledge of Windows; familiarity with macOS/Linux will be an advantage.
- Understanding of antivirus, endpoint security, firewall, password security and two-factor authentication.
- Knowledge of data backup, cloud storage/cloud drives and basic cloud security.
- Good knowledge of IT asset and vendor management.
- Good communication and coordination skills.
- Good documentation and Excel skills.
- Ability to independently handle day-to-day IT issues and coordinate with vendors when required.

Preferred Candidate

The ideal candidate should be:

- Hands-on and technically strong.
- Quick in resolving day-to-day IT issues.
- Responsible for maintaining IT systems and company assets.
- Good at vendor coordination and follow-up.
- Security-conscious and careful with confidential information.
- Comfortable handling both IT and administrative responsibilities.
- Able to work independently with minimal supervision.
- Proactive in identifying IT problems before they affect business operations.

What We Offer

- Full-time permanent employment.
- Provident Fund.
- Prospect to work across IT infrastructure, cybersecurity, administration and technology improvement initiatives.
- Professional working environment with exposure to multiple business functions.

Pay: Up to ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

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