Role description

Experience: 8-10 Years Role: SAP OTC (Order-to-Cash) Consultant Key Responsibilities • Provide L2/L3 support for SAP OTC processes and resolve incidents within SLA. • Support sales order management, pricing, delivery, billing, returns, and customer master data. • Analyze business issues, perform root cause analysis, and implement solutions. • Work on enhancements, change requests, testing, and production deployments. • Coordinate with cross-functional teams including MM, FI, EDI, and technical teams. • Prepare functional specifications and support UAT activities. Required Skills • 8-10 years of hands-on SAP SD/OTC experience. • Solid knowledge of Sales Order Processing, Pricing, Delivery, Billing, Credit Management, and Output Determination. • Experience in SAP S/4HANA and Fiori applications. • Good understanding of IDocs, interfaces, EDI, and integrations with FI/MM. • Exposure to AMS support processes, ITIL,



and ticketing tools (ServiceNow/Jira). • Excellent problem-solving and stakeholder management skills.

Skills

SAP, SAP S/4HANA, SAP SD, EDI, ITIL, SAP FSCM, SAP FICO, ServiceNow, Production Support

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead II - Enterprise Solutions (SAP SD, OTC) (Bengaluru)
🏢 UST
📍 Bengaluru