Job Title: Customer Support Executive (Voice / Chat)

Job Description:
We are hiring Customer Support Executives for leading BPO processes. Candidates will handle customer queries via calls and/or chat, ensure resolution, and deliver a high-quality customer experience.

Key Responsibilities:

- Handle inbound/outbound calls and chat support
- Resolve customer queries efficiently
- Maintain service quality and communication standards
- Follow company guidelines and processes

Eligibility Criteria:

- HSC Freshers candidates can apply
- Good to excellent communication skills (Versant 3–5 depending on role)

Shift Details:

- Day shifts / Rotational shifts available
- Fixed Sunday off / Rotational week off (depending on role)

Perks & Advantages:





- Cab facility (for eligible shifts)
- Performance incentives & bonuses
- Career growth opportunities
- Easy selection process

Interview Process:
HR → Operations → Client Round (for some roles)

Note: Immediate joiners preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Customer Support Associate (Navi Mumbai)
🏢 Vertex Global
📍 Navi Mumbai