The Sales Associate is responsible for generating leads, contacting potential customers, promoting tour packages, and converting inquiries into bookings to achieve sales targets.
Key Responsibilities:
1. Contact potential customers through phone calls, WhatsApp, and other communication channels.
2. Explain tour packages, itineraries, pricing, and travel details to customers.
3. Follow up on leads and convert inquiries into confirmed bookings.
4.Maintain good relationships with customers and provide timely assistance.
5.Coordinate with the operations team regarding bookings, payments, and travel arrangements.
6.. Maintain daily sales reports and update customer details.
7.Follow up with customers for advance payments and balance payments.
8.. Inform customers about upcoming tours and recent travel packages.
9.Handle customer queries and coordinate to resolve issues.