Location : Bangalore

Job Requirements:

- Providing technical support to teams within the organisation, and to external clients
- Assisting with systems integrations, maintaining and updating technical documents and procedures.
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date.
- Identifying and resolving technical issues for company’s in-house product
- Managing coordination at a local and international level whenever required
- Delivering regular and customised training to teams within the business
- Preparing maintenance plans and upgrading schedules for the organisation systems
- Support the implementation, development and maintenance of InfoSec & Cyber Security policies, standards, and guidelines in alignment with applicable laws,



common security frameworks and leading practices as per Organizational requirements.

Education & Experience:

- Bachelor’s degree in Computer Science or equivalent combination of technical education
- Excellent verbal and written communication skills.
- Extraordinary customer service and relationship management experience

Desirable Skills:

- Knowledge of Oracle PL/SQL procedures, functions, triggers, packages, etc.

Personal Attributes needed:

- Robust Logical & Analytical skills.
- Open to travel within India
- Self-Driven & Ability to work under pressure
- Able to work in Individual capacity or as team player
- Ability to work in Rotational Day & Night Shift Environment

📌 Application Support Engineer (Bengaluru)
🏢 PCloudy
📍 Bengaluru