Job Description – Receptionist & Telecaller

Position: Receptionist & Telecaller
Department: Front Office / HR & Administration
Location: Udaipur
Employment Type: Full time

Job Summary

We are looking for a presentable, confident, and communication-oriented candidate for the position of Receptionist & Telecaller. The candidate will be responsible for handling front-desk activities, incoming and outgoing calls, visitor management, and basic administrative coordination.

Key Responsibilities

- Greet and welcome visitors, clients, and guests professionally.
- Attend and manage incoming telephone calls.
- Make outgoing calls to customers, clients, and leads as required.
- Handle telecalling and follow up with customers/leads.
- Maintain records of calls, enquiries, visitors, and follow-ups.
- Receive and forward messages to the concerned employees.
- Coordinate appointments and meetings.
- Provide basic information about company services/products to callers and visitors.
- Maintain a clean and organized reception/front-office area.
- Coordinate with HR, Admin, Sales, and other departments when required.




- Handle basic email, WhatsApp, and computer-related communication.
- Prepare daily call and follow-up reports.
- Perform other front-office and administrative duties assigned by management.

Required Skills & Qualifications

- Graduate or 12th pass with relevant experience.
- Good communication skills in Hindi and English.
- Pleasant personality and professional appearance.
- Good telephone etiquette.
- Basic knowledge of MS Office, Excel, email, and WhatsApp.
- Good interpersonal and customer-handling skills.
- Ability to maintain records and follow up regularly.
- Freshers can also apply if they have good communication skills.

Preferred Qualities

- Polite and confident personality.
- Punctual and disciplined.
- Good listening and communication skills.
- Positive attitude and willingness to learn.
- Ability to handle multiple tasks efficiently.
- Presentable and professional at the workplace.

Pay: ₹10,000.00 per month

Work Location: In person

📌 Receptionist and telecaller (Udaipur)
🏢 Singhvi Group of Industries
📍 Udaipur