- Provide L1 technical support to employees and theatre operations.
- Troubleshoot desktop, laptop, printer, scanner and network-related issues.
- Support and maintain POS systems, ticketing systems and kiosk machines.
- Monitor and troubleshoot CCTV, biometric attendance and other IT systems.
- Perform basic LAN/WAN, Wi-Fi and connectivity troubleshooting.
- Install, configure and maintain operating systems, software and hardware.
- Escalate complex technical issues to the senior IT team when required.
- Maintain IT equipment, system records and basic troubleshooting documentation.
- Ensure all theatre IT systems are functioning properly during operational hours.
- Provide technical support during peak hours, weekends and special events.
Candidate Requirements:
- Qualification: Diploma / B.E. / B.Tech / B.Sc. / BCA – IT or Computer Science
- Basic knowledge of Windows, networking,
hardware and troubleshooting.
- Good communication and problem-solving skills.
- Candidates with cinema, hospitality, retail or similar operational IT experience will be preferred.
Work Requirements:
- Willing to work in rotational shifts – Day / Night.
- Must be available for weekend working days.
- Must be willing to work on government holidays and festival holidays when scheduled.
- Immediate Joiners Preferred.
- Adaptable and adaptable to theatre operational requirements.