JOB DESCRIPTIONPacking Staff – Warehouse

Company: Phygicart Ecommerce Pvt. Ltd.
Department: Warehouse / Operations
Job Title: Packing Staff
Reporting To: Warehouse Supervisor / Warehouse In-Charge
Work Location: Phygicart E-commerce Warehouse

1. Job Purpose

To ensure that all customer orders are accurately packed, properly labelled, and prepared for dispatch within the stipulated timelines while maintaining product safety, packing quality, and warehouse standards.

2. Roles and Responsibilities

A. Order Packing

- Pick and pack products according to customer orders and packing instructions.
- Verify product names, SKUs, quantities, and other order details before packing.
- Ensure the correct products are packed for each order.
- Use appropriate packing materials, including cartons, courier bags, bubble wrap, and protective materials.
- Ensure products are packed securely to prevent damage during transportation.
- Follow special packing instructions for fragile, liquid, or sensitive products.

B. Quality Checking

- Inspect products for damage, defects, or other visible issues before packing.
- Verify that the product and quantity match the order details.
- Ensure the package contains all required items, accessories, and applicable documents.
- Report damaged, missing, or incorrect products to the Warehouse Supervisor immediately.

C. Labelling and Dispatch Preparation

- Print and affix the correct shipping labels, invoices, and other required documents.
- Verify the shipping address, customer details, and courier information.
- Ensure barcode and shipping labels are transparent, accurate, and scannable.
- Sort packed orders according to courier, delivery route, or dispatch category.
- Hand over completed orders to the dispatch team within the scheduled time.

D.



Inventory and Packing Material Management

- Maintain proper usage of packing materials and avoid unnecessary wastage.
- Inform the supervisor when packing materials are running low.
- Keep packed orders and pending orders properly organised.
- Report discrepancies in products, quantities, or stock during the packing process.

E. Warehouse Maintenance and Discipline

- Keep the packing workstation clean, organised, and free from obstructions.
- Follow warehouse safety procedures and company policies.
- Handle products carefully to prevent damage or loss.
- Maintain discipline, punctuality, and professional conduct.
- Cooperate with the picking, inventory, quality-checking, and dispatch teams.

F. Reporting and Coordination

- Meet daily packing targets assigned by the Warehouse Supervisor.
- Report order backlogs, packing errors, damaged products, and dispatch delays.
- Update order status in the warehouse system or ERP, where required.
- Support stock counting, order verification, and other warehouse activities when assigned.

3. Qualifications and Experience

- Minimum qualification: SSLC / Plus Two preferred.
- Previous experience in e-commerce packing or warehouse operations is preferred; freshers may also apply.
- Basic understanding of product handling, packing, and labelling procedures.
- Basic computer knowledge is an advantage.




- Ability to read and verify order details accurately.

4. Required Skills

- Attention to detail and accuracy.
- Good time management and speed.
- Ability to work in a team.
- Physical fitness to perform warehouse packing duties.
- Willingness to learn warehouse procedures and use packing equipment.
- Responsible attitude towards products, stock, and customer orders.

5. Key Performance Indicators (KPIs)

Performance will be evaluated based on:

- Packing Accuracy: Correct product, quantity, and order verification.
- Daily Productivity: Number of orders packed against the assigned target.
- Packing Quality: Proper packaging with minimal damage or packing errors.
- Dispatch Timeliness: Completion of packing within the scheduled dispatch cut-off.
- Error Rate: Minimum incorrect, incomplete, or mislabelled shipments.
- Material Control: Responsible use of packing materials with minimal wastage.
- Workplace Discipline: Compliance with attendance, safety, and warehouse procedures.

6. General Conditions

- The employee must follow all warehouse SOPs and instructions issued by the reporting supervisor.
- Any stock discrepancy, damaged product, packing error, or suspicious order must be reported immediately.
- Company property, products, packing materials, and warehouse equipment must be handled responsibly.
- The employee may be assigned other related warehouse duties based on operational requirements.

Job Summary: The Packing Staff member is responsible for ensuring accurate, safe, and timely packing of customer orders at Phygicart Ecommerce Pvt. Ltd., contributing to efficient warehouse operations and customer satisfaction.

Pay: ₹8,300.00 - ₹20,000.00 per month

Work Location: In person

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