Location: BBTCL, 9, Wallace Street, Fort, Mumbai - 400 001 ( Near CST Station)

Experience: 5-8 years

Role
Manage and support Apple devices (MacBook, iPhone, iPad) for Directors and the CEO, along with LAN/network support for office and plant locations.

Key Responsibilities

- Deploy, configure, and support macOS, iOS, and iPadOS devices
- Manage devices through Jamf Pro, Apple Business Manager, and MDM
- Handle patching, OS upgrades, software installation, and security compliance
- Provide L2/L3 support to VIP users and troubleshoot hardware and software issues
- Monitor and troubleshoot LAN, Wi-Fi, VPN, and internet issues
- Configure and support switches, routers, access points, and firewalls
- Coordinate with ISPs and vendors, and ensure network uptime
- Support conference room and video conferencing setups
- Maintain asset inventory and documentation
- Follow cybersecurity policies and endpoint security controls

Required





- Bachelor's degree in Computer Science, IT, or related field
- Apple Certified Support Skilled (ACSP) or equivalent
- 5-8 years in Apple device administration and IT support
- Hands-on with Jamf Pro, Apple Business Manager, and Microsoft 365
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, Wi-Fi, switching, and routing

Preferred

- Cisco, Aruba, Fortinet, or Sophos experience
- Active Directory, Entra ID, and Intune
- Endpoint security and cybersecurity best practices
- Prior experience supporting executives/VIPs

Competencies
Troubleshooting, communication, independence, attention to detail.

Pay: ₹700,000.00 - ₹1,000,000.00 per year

Benefits:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Executive IT Support Specialist- Mac/Apple (Mumbai)
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