Kitchen & Customer Service Associate

GreenUGo

Kitchen support, customer service and order management

Ahmedabad, Gujarat | Full-time | On-site

Market-competitive salary

Salary will be discussed with shortlisted candidates based on relevant experience and demonstrated skills. Authorised overtime is paid separately.

About the role

Join GreenUGo’s healthy food team in Ahmedabad. You will support the chef, serve customers and help keep orders, stock and the outlet organised. This is a combined kitchen and counter role, including food preparation, packaging and cleaning during your assigned shift.

You will work under the chef and management, following agreed recipes, hygiene procedures and shift priorities. Our menu includes vegetarian and non-vegetarian food.

Your responsibilities

- Customers and orders. Welcome customers, take walk-in and online orders accurately, explain menu items using approved information and coordinate preparation with the kitchen.

- Kitchen and beverages. Wash, peel and cut ingredients; assemble bowls, wraps and snacks; prepare smoothies and other drinks under the chef’s guidance and approved recipes.

- Billing and handover. Use the POS, process payments and issue receipts. Check items, quantities, labels and packaging before handing each order to the correct customer or courier.

- Cleaning and food safety. Wash and sanitise equipment, utensils and work areas; keep the counter and customer areas clean. Wash hands when moving between payments, cleaning and food preparation.

- Storage and stock. Check deliveries, store supplies safely,



monitor temperatures and expiry dates, rotate stock and report shortages, damaged items and waste.

- Allergens and concerns. Follow cross-contact controls and approved ingredient information. Refer uncertain dietary questions, complaints, payment discrepancies and safety issues to the chef or manager; never guess.

- Shift support. Complete assigned opening and closing checks, replenish supplies and handle stock safely. Coordinate priorities during busy periods and report when extra support is needed.

What you bring

- Relevant experience. Experience in a café, restaurant, takeaway, juice bar or customer-service role is preferred. Practical food preparation and order-handling experience are helpful.

- Service and accuracy. A polite manner, basic numeracy and the ability to follow recipes, check orders and learn the POS and delivery-order systems.

- Practical readiness. Comfort with kitchen preparation, cleaning, standing work and routine stock movement using safe methods. Raise tasks that need equipment or another person’s help.

- Communication and teamwork. Working English for menus, orders and workplace communication; Hindi or Gujarati is an advantage. Reliability,



punctuality and willingness to learn are essential.

- Food hygiene. Basic safe-food-handling knowledge and willingness to complete required training. Relevant food-handling certification is an advantage.

Working schedule

8 working hours a day, plus a 30-minute meal/rest break, across 6 days a week: 48 working hours and one paid weekly day off on a rotating roster. The break will be scheduled within 5 consecutive working hours. Total scheduled time on site is 8.5 hours per working day.

Shifts may include weekends and public holidays, with applicable entitlements. Shift timings will be shared in advance. Any authorised overtime is recorded and paid separately in accordance with applicable law. Joining date and exact workplace address will be discussed during selection.

How to apply

Apply through Indeed. For careers enquiries, email [email protected]

Include your CV or a short summary of relevant experience, current city, contact number and earliest joining date. Please mention any experience with food preparation, customer service, POS systems or delivery orders.

Selection process

Shortlisted candidates will be invited to an interview and a practical assessment covering order accuracy, customer communication, basic food preparation and hygiene. Tasks, duration and any payment arrangements will be explained in advance.

Selection is based on job-related skills, experience and suitability. Relevant experience gained in India or abroad is welcome.

Work Location: In person

📌 Kitchen & Customer Service Associate (Ahmedabad)
🏢 GreenUGo
📍 Ahmedabad