Department: Front Office
Reports To: Front Office Manager

Job Summary

The Front Office Supervisor is responsible for supervising daily front office operations, ensuring smooth check-in and check-out procedures, maintaining guest satisfaction and supporting the front office team in delivering excellent service.

Key Responsibilities

- Supervise daily front office operations.
- Ensure smooth check-in and check-out procedures.
- Welcome guests and assist them with their requirements.
- Handle guest inquiries, complaints and requests professionally.
- Coordinate with Housekeeping, Reservations and other departments.
- Monitor room status and ensure proper room allocation.
- Supervise front office staff and assign daily duties.
- Ensure accurate billing, payment collection and cash handling.
- Maintain guest records and prepare daily reports.
- Ensure proper communication between shifts.




- Assist the Front Office Manager in daily operations.
- Maintain high standards of guest service and hospitality.

Qualifications and Skills

- Diploma or degree in Hotel Management or a related field.
- Previous experience in a hotel or resort front office.
- Good communication and customer service skills.
- Knowledge of hotel management systems (PMS).
- Strong leadership and problem-solving skills.
- Good organizational and interpersonal skills.

Key Objective

To ensure smooth front office operations, effective team supervision and excellent guest satisfaction throughout the guest's stay.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages:

- Food provided

Work Location: In person

📌 Front Office Supervisor (Kumarakom)
🏢 Rhythm Kumarakom
📍 Kumarakom