WE ARE HIRING | TELECALLER / CUSTOMER SUPPORT EXECUTIVE

SNTRIX is looking for a confident, customer-focused and enthusiastic Telecaller / Customer Support Executive to join our growing team.

Location: Mohali, Punjab

Experience: 0–2 Years
Employment Type: Full time
Salary: ₹[Salary Range] + Incentives

Key Responsibilities

- Handle customer calls and resolve queries professionally
- Provide order, dispatch and delivery updates
- Handle refunds, replacements and cancellations
- Follow up with customers for reviews and feedback
- Contact abandoned-cart customers and support order conversions
- Coordinate with internal teams regarding pending or delayed orders
- Answer queries related to products, pricing, shipping and orders
- Identify sales opportunities during customer interactions




- Maintain accurate customer records and follow-ups

What We’re Looking For

- Good Hindi & English communication skills
- Confident and pleasant telephone manner
- Good listening and problem-solving skills
- Patient and customer-focused attitude
- Basic knowledge of WhatsApp, Excel/Google Sheets & CRM tools
- Freshers with excellent communication skills are welcome

Apply Now: [email protected]

Contact: +91-XXXXXXXXXX

Join SNTRIX and grow with us!

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Pay: ₹8,600.00 - ₹10,000.00 per month

Work Location: In person

📌 TELECALLER / CUSTOMER SUPPORT EXECUTIVE (Sahibzada Ajit Singh Nagar)
🏢 Sntrix
📍 Sahibzada Ajit Singh Nagar