Manager – Sales & CRM (Salesforce) (Mumbai)

Manager – Sales & CRM (Salesforce) (Mumbai)

29 Oct
|
Approach
|
Mumbai

29 Oct

Approach

Mumbai

Key Responsibilities

- Manage sales and distribution administration for industrial and specialty chemicals.
- Maintain customer and distributor relationships through Salesforce CRM.
- Monitor sales targets versus actual performance and follow up with distributors to achieve business objectives.
- Track distributor performance, customer visits, sales activities, and follow-up actions.
- Coordinate with internal sales, marketing, logistics, and supply chain teams to ensure smooth business operations.
- Provide day-to-day email correspondence, sales support, and operational coordination to distributors and internal sales teams.
- Maintain customer records, sales reports, forecasts, and business activity updates in Salesforce and SAP.
- Support international business operations, export activities, and related documentation.
- Prepare, review, and coordinate distributor-related agreements, including NDAs, distributor agreements, supply agreements, and exclusivity agreements.
- Ensure timely execution of sales administration activities and resolution of distributor and customer queries.

Candidate Requirements

- Graduate in any relevant discipline; a Chemistry background is preferred.
- MBA in Marketing or International Business preferred.




- Approximately 5 years of relevant experience in sales administration, distribution management, CRM, or sales operations.
- Experience in fine chemicals, specialty chemicals, personal care and healthcare chemicals, triazine-based chemicals, UV absorbers, or related industrial chemical segments.
- Hands-on experience with Salesforce CRM and SAP is mandatory.
- Strong knowledge of chemical industry sales and distribution processes.
- Understanding of international business operations, exports, and commercial documentation.
- Excellent communication, coordination, follow-up, and analytical skills.
- Ability to monitor sales performance, maintain accurate records, and coordinate with multiple stakeholders.

Preferred Candidate Profile

- Candidates residing in Western Mumbai, preferably in or around Andheri.
- Experience working closely with distributors and industrial chemical customers.
- Strong organizational skills and the ability to manage multiple sales administration activities.

Pay: ₹14,000.00 - ₹93,000.00 per month

Advantages:

- Provident Fund

Work Location: In person

📌 Manager – Sales & CRM (Salesforce) (Mumbai)
🏢 Approach
📍 Mumbai

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