Responsibilities

· Create an inspiring team environment with an open communication culture

· Set clear team goals

· Delegate tasks and set deadlines

· Oversee day-to-day operation

· Monitor team performance and report on metrics

· Motivate team members

· Discover training needs and provide coaching

· Listen to team members’ feedback and resolve any issues or conflicts

· Recognize high performance and reward accomplishments

· Encourage creativity and risk-taking

· Suggest and organize team building activities

Requirements and skills

· Proven work experience as a team leader or supervisor

· In-depth knowledge of performance metrics

· Good PC skills, especially MS Excel

· Excellent communication and leadership skills

· Organizational and time-management skills





· Decision-making skills

· Degree in Management or training in team leading is a plus

Job Type: Full time

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

- Higher Secondary(12th Pass) (Required)

Experience:

- Technical support: 1 year (Preferred)
- tele sales: 1 year (Preferred)
- total work: 2 years (Required)

Language:

- Hindi (Preferred)

Work Location: In person

📌 BPO Team Leader (Ahmedabad)
🏢 Smart Teachnology
📍 Ahmedabad