Reporting & Analysis: Prepare reports, maintain client records, and track follow-ups using MS Excel.
Support Business Growth: Identify opportunities to strengthen client partnerships and expand engagement.
Take Ownership:
Independently manage client portfolios, prioritize tasks, and ensure timely closure of pending issues.
WHO ARE WE LOOKING FOR?
Excellent English communication skills — verbal and written
Strong MS Excel and reporting skills
Excellent interpersonal and stakeholder management abilities
Strong problem-solving and decision-making skills
Confidence in handling client escalations independently
A proactive, organized, and client-focused mindset
Think you’re the right fit? If you have 3–5 years of experience in client relations, client servicing, customer success, or a similar role, we’d love to hear from you!