Job Summary:
We are looking for a dedicated and detail-oriented IP Billing Senior Executive to manage inpatient billing processes, ensure accurate billing, coordinate with departments, and provide excellent support to patients regarding billing-related queries.

Key Responsibilities:

1. Billing Operations Management

- Supervise and monitor all billing activities for inpatient, outpatient, pharmacy, and diagnostic services.
- Ensure accurate, transparent, and timely generation of patient bills.
- Review daily billing transactions, deposits, and revenue collections.
- Authorize discounts, refunds, and adjustments as per hospital policy.
- Monitor final discharge bills to ensure accuracy and zero pending charges.

2. Insurance and TPA Coordination

- Oversee the end-to-end process of insurance billing, pre-authorization, and claim submission.
- Verify TPA approvals, billing codes, and compliance with insurance agreements.
- Coordinate with the TPA desk to ensure timely claim settlements and minimize rejections.
- Maintain strong liaison with insurance representatives and corporate clients.

3. Audit and Compliance

- Conduct regular internal audits of billing records, receipts, and approvals.
- Ensure adherence to hospital financial policies, NABH standards, and statutory requirements.
- Identify discrepancies, billing errors, or revenue leakages and implement corrective actions.
- Coordinate with the finance and internal audit teams for billing verification.

4. Team Leadership and Supervision





- Manage and supervise billing executives and cashiers across departments.
- Assign duties, monitor performance, and ensure coverage for all billing counters.
- Conduct training sessions for billing staff on hospital software, TPA processes, and communication skills.
- Promote teamwork, accountability, and a patient-friendly service culture.

5. Revenue and Financial Reporting

- Prepare daily, weekly, and monthly billing and revenue reports for management review.
- Reconcile collections with finance and ensure deposit of daily revenue.
- Monitor outstanding payments and follow up for settlement.
- Support the finance department during audits and financial year-end processes.

6. Coordination and Communication

- Coordinate with medical, nursing, pharmacy, and diagnostic teams to ensure billing accuracy.
- Act as a communication link between patients, TPA desk, and hospital management for billing concerns.
- Resolve escalated billing issues promptly and professionally.

7. Quality and Continuous Improvement

- Review and update billing procedures, tariffs, and SOPs periodically.
- Implement process improvements to enhance efficiency and reduce billing turnaround time.
- Ensure a culture of accuracy, accountability, and transparency within the billing department.

Requirements:

Experience: 5 year to 8 years

Qualification: Any Degree

Interested candidate call +91-XXXXXXXXXX

Pay: ₹35,000.00 - ₹40,000.00 per month

Perks:

- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 IP billing Senior Executive (Perungudi)
🏢 GEM HOSPITAL
📍 Perungudi