Senior Salesforce Business Analyst - Salesforce - India

Level

Senior

Department

Back Office

Type

Full Time

Project

NDA

Locations:

Philippines

India

Job Details

Posted on:

October 28, 2026

Job ID:

QZ3pbo

About the Company

Established in 2004, ALLSTARSIT was founded with a explicit vision: to enhance the landscape of global IT employment by bridging the gap between companies and skilled professionals. The core belief was that assembling a team shouldn't be hindered by geographical constraints. Fast forward to the present day, ALLSTARSIT stands as an international outstaffing service provider committed to change the way businesses recruit, compensate, and oversee top talent worldwide.

With operational hubs scattered across Europe, Asia, and LATAM, and its headquarters situated in San Francisco, US, the company boasts a workforce of over 1,000 adept professionals. Spanning across more than 20 countries, ALLSTARSIT offers a diverse range of skilled employees across various verticals, including AI, cybersecurity, healthcare, fintech, telecom, media, and so on.

About the Project

The project is a cybersecurity software platform that brings endpoint protection, detection and response, user behavior analytics, network analytics and deception into a single autonomous breach-protection solution. It is delivered as a SaaS subscription to security teams of small and mid-sized organizations and managed service providers, and is backed by a 24/7 managed detection and response service. The role supports the internal business systems behind this product: Salesforce and the surrounding go-to-market tools used by Marketing, Sales, Finance and Customer Success to run the revenue process from first touch to cash collected.

Required skills:

Must Have

- 5+ years of experience as a Salesforce Business Analyst and/or Salesforce Administrator, including at least part of that time in a software / SaaS (B2B) company.




- Proven expertise in end-to-end business processes such as lead-to-cash and quote-to-cash, with a deep understanding of how they connect across departments.
- Hands-on Salesforce administration experience (Sales Cloud and Service Cloud), supporting approximately 300 users on a daily basis, including Tier 1-2 support.
- A track record of owning the full lifecycle: requirements, technical design, solution, implementation, go-live and post-go-live support.
- Experience with one or more of HubSpot, Gong and Outreach, and with integrating them with Salesforce.
- Excellent English, both written and verbal.

Nice to Have

- Salesforce Certified Administrator and additional Salesforce certifications such as Advanced Administrator, Platform App Builder, Sales Cloud Consultant or Business Analyst.
- Hands-on experience with DealHub CPQ or another CPQ tool.
- Familiarity with Salesforce Community Cloud (Experience Cloud), Lightning Web Components (LWC), and the ability to read and understand Apex code.

Scope of work:

- Map, analyze and continuously improve business processes end to end, including lead-to-cash and quote-to-cash, across Marketing, Sales, Sales Operations / RevOps, Finance and Customer Success.
- Work closely with business owners and stakeholders to gather and challenge requirements, and own the full delivery lifecycle, from technical design and solution build through implementation, go-live and post-go-live support.
- Administer Salesforce for approximately 300 users on a daily basis as the go-to owner for Tier 1–2 support, resolving day-to-day issues quickly and thoroughly.
- Support and optimize the peripheral GTM stack, including HubSpot, Gong and Outreach, and maintain their integrations with Salesforce: data flows, sync rules, field mapping, monitoring and troubleshooting.
- Act as the hands-on owner of DealHub CPQ, including product catalog, pricing, approval workflows and quote templates, and keep it aligned with Salesforce opportunity and order processes.

📌 Senior Salesforce Business Analyst - Salesforce - India
🏢 AllStars-IT
📍 India