We are a growing e-commerce and business services startup looking for a reliable and proactive Business Support Executive to assist with customer communication, administrative tasks, social media management, Shopify store updates, and lead generation activities.

This is a remote opportunity for candidates who want to grow with a startup and take on diverse business responsibilities.

Responsibilities Customer & Client Communication

- Respond to emails, WhatsApp messages, and customer inquiries.
- Coordinate meetings and appointments.
- Follow up with customers and leads.
- Maintain professional communication with clients.

Administrative Support

- Manage daily business and administrative tasks.
- Maintain records, spreadsheets, and customer databases.
- Organize documents and reports.

Shopify Store Management

- Upload products and manage listings.
- Update product descriptions, images, and pricing.
- Maintain product catalog accuracy.

Social Media Management

- Create social media posts using Canva and AI tools.
- Schedule and publish content.
- Monitor basic social media engagement.

Lead Generation & Sales Support

- Research potential customers.
- Make outbound calls and send emails.




- Follow up with prospects.
- Maintain lead tracking sheets.

Requirements

- Excellent written and verbal English communication.
- Confident speaking on phone calls.
- Robust organizational skills.
- Basic knowledge of MS Office or Google Workspace.
- Ability to work independently.
- Comfortable learning and using AI tools.

Preferred Skills

- Virtual Assistant experience
- Shopify experience
- Social Media Management
- Canva
- ChatGPT or AI tools
- Customer Support
- Telecalling or Sales Experience

What We Provide

✅ Remote Work

✅ Canva Pro Access

✅ AI Tool Subscriptions

✅ Training & Support

✅ Career Growth Opportunities

✅ Performance Bonuses

Preferred Skills

- Virtual Assistant experience
- Shopify experience
- Social Media Management
- Canva
- ChatGPT or AI tools
- Customer Support
- Telecalling or Sales Experience

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

- Internet reimbursement

Experience:

- B2B sales: 1 year (Required)

Language:

- English (Preferred)

Work Location: Remote

📌 Business Support Executive | Client Support, Shopify & social media (Remote) (India)
🏢 Impact mediamm.
📍 India