29 Oct
|
Imperial Realty & Developments Private
|
Shimla
29 Oct
Imperial Realty & Developments Private
Shimla
Job Description: Admin Manager
Location: Auramah Valley, Naldehra, Shimla
Department: Administration & Operations
Designation: Admin Manager
Experience: 5–8 Years
Reporting To: General Manager / Operations Head
Job Summary
The Admin Manager will be responsible for overseeing the overall administrative and estate operations at Auramah Valley, ensuring the smooth functioning of facilities, housekeeping, security, maintenance, vendor services, and day-to-day support operations. The role requires strong leadership, coordination, cost control, and service management skills to maintain high standards across the property and deliver an exceptional experience to residents, guests, and employees.
Key Responsibilities
1. Administration & Estate Operations
- Manage day-to-day administrative activities and overall estate operations.
- Ensure smooth functioning of office facilities, common areas, and support services.
- Establish and implement administrative procedures, policies, and operational standards.
- Monitor service quality and ensure timely resolution of operational issues.
2. Facilities & Support Services Management
- Oversee housekeeping, security, maintenance, and other facility-related services.
- Conduct regular inspections to ensure cleanliness, upkeep, safety, and service standards.
- Coordinate preventive maintenance and timely repairs of facilities and equipment.
- Ensure effective utilization and maintenance of company assets.
3. Team Management & Coordination
- Supervise administrative and support staff, allocate responsibilities, and monitor performance.
- Coordinate with internal departments to ensure seamless day-to-day operations.
- Conduct regular reviews and ensure accountability for assigned tasks.
- Support staff training and adherence to company policies and service standards.
4. Vendor & Contractor Management
- Manage vendors, contractors, and service providers for administrative and facility requirements.
- Monitor service delivery, quality, timelines, and contractual commitments.
- Coordinate quotations, purchase requests, work orders, and vendor documentation.
- Support cost optimization and ensure efficient utilization of operational budgets.
5. Resident, Guest & VIP Coordination
- Oversee administrative coordination for resident and guest requests.
- Ensure prompt resolution of complaints and service-related concerns.
- Coordinate arrangements for VIP visits, meetings, resident events, and special occasions.
- Maintain a professional, responsive, and service-oriented environment.
6. Inventory, Documentation & Compliance
- Maintain administrative records, asset registers, inventory, and vendor databases.
- Monitor office supplies, consumables, and other operational requirements.
- Prepare periodic operational reports, expense statements, and service performance updates.
- Ensure compliance with company policies, administrative procedures, and applicable safety requirements.
7. Budgeting & Operational Reporting
- Assist in preparing and monitoring administrative and facility management budgets.
- Track operating expenses and identify opportunities for cost savings.
- Review service logs, maintenance reports, pending issues, and vendor performance.
- Submit regular updates and reports to management on operational performance.
Required Qualifications & Skills
- Bachelor's degree in Business Administration, Hospitality Management, or a related discipline.
- 5–8 years of experience in administration, facilities management, hospitality, or estate operations.
- Proven experience managing teams, vendors, facilities, and day-to-day administrative operations.
- Strong knowledge of MS Office, particularly Excel, Word, and reporting tools.
- Excellent communication, leadership, coordination, and problem-solving skills.
- Strong organizational abilities, attention to detail, and follow-up skills.
- Ability to manage multiple priorities and handle operational issues independently.
Preferred Candidate Profile
- Experience in luxury hospitality, premium residential communities, resorts, real estate, or large estates.
- Strong vendor negotiation, cost-control, and service-quality management skills.
- Customer-focused approach with the ability to manage resident and VIP requirements professionally.
- Proactive, disciplined, solution-oriented, and capable of leading teams in a fast-paced environment.
Key Performance Indicators (KPIs)
- Smooth and efficient day-to-day administrative and estate operations.
- Timely resolution of resident, guest, and internal service requests.
- Maintenance of housekeeping, security, and facility service standards.
- Effective vendor performance and operational cost control.
- Accuracy of inventory, asset records, and administrative documentation.
- Team productivity, compliance, and adherence to company policies.
Pay: ₹50,000.00 - ₹60,000.00 per month
Perks:
- Food provided
Work Location: In person
📌 Admin Manager (Shimla)
🏢 Imperial Realty & Developments Private
📍 Shimla