CRM

Job description

- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.




- To attend to any other assignments assigned to you from time to time.

Job Types: Full-time, Permanent

Pay: ₹1,80,000.00 - ₹3,60,000 per year

Advantages:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- total work: 1 year (Preferred)

Location:

- Surat, Gujarat (Required)

Willingness to travel:

- 75% (Preferred)

Work Location: In person

📌 CRM (Surat)
🏢 MEDI ASSIST INSURANCE TPA PRIVATE
📍 Surat