Delivered analytics solutions for a top-10 global pharma across Specialty Care and Market Access, serving 2,500+ US field reps
• Enabled Day-1 sales visibility for 3 drug launches across 56+ geographies, serving 200+ stakeholders through end-to-end solutions
• Led a 6-member team managing service delivery for 7 business domains; redesigned workflow to cut resolution time by 30%
• Converted internal QC framework into $900K billable project by identifying scope expansion & proposing scalable QC solutions
• Redesigned self-service analytics for field reps, enabling AI-powered platform integration & cutting ad-hoc analysis needs by 40%
• Identified $23K annual savings prospect via governance redesign; built a recurring reconciliation process adopted client-wide
• Led 4 sprints and 14+ change requests over 6 months, managing an 8-member cross-functional team from ticket sizing to go-live
• Unlocked $520K in AWS cost savings through query optimisation, reducing processing time by 32% & eliminating recurring delays
• Designed Clinical Educator dashboard tracking patient interactions, enabling performance optimisation for Specialty Care sales
• Leveraged GenAI & prompt engineering to automate documentation, SQL generation & reporting workflows, improving efficiency
• Presented 12+ demos of in-house tools to stakeholders in strategic planning forums, accelerating business alignment & execution
• Secured accelerated promotion to Associate Consultant in 4 cycles vs. 6-cycle average; awarded ZS Rising Star for sustained impact
• Authored SOPs for 8 domains & led 12 upskilling sessions for 90+ peers on QC, optimisation & analytics, cutting onboarding time