Job Description – Desktop Support Engineer

Location: Mumbai – Ghatkopar, & Churchgate, Dombiwali

CTC: ₹25,000 – ₹30,000 per month

Experience: 1–4 Years

Qualification: BE / Diploma in IT / IT Graduate

Job Responsibilities

- Provide desktop and laptop support, including installation, configuration,
- troubleshooting, and maintenance.
- Diagnose and resolve hardware issues related to desktops, laptops, monitors,
- keyboards, mice, and other peripherals.
- Install, configure, and troubleshoot Windows operating systems and commonly
- used applications.
- Troubleshoot printer, scanner, and other peripheral-related issues.
- Perform hardware replacement, upgrades, and preventive maintenance.
- Provide basic LAN and network connectivity support, including IP configuration
- and troubleshooting.
- Assist with software installation, system updates, antivirus, and security
- patches.
- Maintain IT asset records, service tickets, and technical documentation.
- Coordinate with the IT team to resolve technical issues within the required time.




- Provide on-site technical support to end users and ensure smooth day-to-day IT
- operations.

Required Skills

- Valuable knowledge of desktop and laptop hardware, including practical
- troubleshooting.
- Hands-on experience in hardware diagnosis, component replacement, and
- system assembly.
- Basic knowledge of Windows operating systems and software installation.
- Understanding of LAN connectivity, IP configuration, and basic networking.
- Good problem-solving, communication, and troubleshooting skills.

Candidate Requirements

- 1–4 years of relevant experience in Desktop Support / Hardware Support.
- BE / Diploma in IT or any relevant IT graduate qualification.
- Strong practical knowledge of computer hardware is essential.
- Candidates must be comfortable working at any of the mentioned Mumbai locations.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Desktop Support Engineer (Ghatkopar)
🏢 Streamfix Business management
📍 Ghatkopar