- Handle customer inquiries through calls, WhatsApp, and other communication channels.
- Provide accurate information.
- Resolve customer queries and ensure customer satisfaction.
- Follow up with customers regarding applications and service updates.
- Maintain customer records and update data regularly.
- Coordinate with internal departments to resolve customer issues.
- Maintain professional communication and build positive customer relationships.
Requirements
- Good communication and interpersonal skills.
- Basic computer knowledge and data-entry skills.
- Customer-focused attitude with problem-solving abilities.
- Freshers and experienced candidates can apply.
- Prior experience in customer service, telecalling, or financial services will be an advantage.