We are looking for a friendly, confident, and responsible person to manage our hotel reception and provide excellent service to our guests. Freshers are welcome to apply. Training will be provided to the right candidate.
Key Responsibilities
- Welcome guests and handle check-in and check-out.
- Manage room bookings and reservations.
- Attend guest calls and inquiries.
- Handle guest complaints politely and professionally.
- Coordinate with housekeeping and other hotel staff.
- Maintain guest records, bills, and payment details.
- Ensure smooth daily reception operations.
Requirements
- Freshers and experienced candidates can apply.
- Positive communication and interpersonal skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
- Responsible, punctual, and well-organized.
- Previous hotel experience is an advantage but not compulsory.