- The Analyst Compliance Testing executes compliance monitoring and testing plans against regulatory requirements and documents the results
- Testing covers areas such as consumer protection and disclosure complaint handling anti money laundering and anti terrorist financing obligations and privacy
- Most test attributes pass or fail on the evidence
- Some do not the evidence is partial the requirement is open to interpretation or a pass on the test hides a customer outcome that is plainly wrong
- The analyst is expected to notice these record what the evidence does and does not show and raise them rather than force a result
- These are the cases the role exists to get right
- Test plan design final conclusions and finding ratings remain
- The analyst executes documents and drafts
Key Responsibilities:
- Key Responsibilities
- Test Execution
- Execute approved test scripts against regulatory requirements including sample selection evidence gathering and attribute testing
- Complete testing within the timelines set in the monitoring plan
- Raise evidence gaps or access issues early so the test is not delayed
- Documentation and Workpapers
- Prepare workpapers that are complete clearly referenced and reperformable by a reviewer
- Record conclusions with the evidence and reasoning behind them what was tested what was found and why it passes or fails
- Respond to reviewer comments promptly and close them out fully
- Findings and Judgement
- Draft findings with condition criteria cause and impact for review
- Separate a documentation gap from a substantive compliance failure and say which it is
- Flag customer outcome concerns observed during testing even where the attribute technically passes
- Regulatory Knowledge
- Maintain working knowledge of the regulatory requirements in scope and help keep the obligations inventory mapped to tests
- Support updates to test scripts when regulatory requirements change
Technical Requirements:
- Required Skills and Experience
- Experience executing testing or quality reviews against defined requirements and documenting results
- High attention to detail and consistency
- Constructive scepticism tests the evidence rather than accepting the explanation and stays even handed
- Assessed at interview through a case exercise
- Clear written English for workpapers and draft findings
- Strong Excel skills
- Preferred
- Familiarity with the Canadian financial consumer protection framework PCMLTFA obligations and privacy legislation
- CAMS or a Canadian compliance designation or progress toward one
- SQL for sample selection and data testing
- Experience with a GRC platform