Derma Redefined by Dr. Sampurna
Department: Client Relations Executive
About the Role
We are looking for a passionate, confident CRE to manage patient enquiries, follow-ups, and appointment bookings while ensuring a smooth patient experience.
Key Responsibilities
- Handle patient enquiries.
- Follow up with leads and convert enquiries into appointments.
- Explain clinic treatments and services as per approved guidelines.
- Maintain patient records with attention to detail.
- Coordinate appointments, reminders, and follow-ups with existing patients.
- Track daily calls, bookings, conversions, and pending leads.
- Build positive patient relationships and support clinic sales targets.
Requirements
- Good communication skills in Hindi and English.
- Experience in sales calling, receptionist, or customer handling; salon, healthcare or skin clinic experience preferred.
- Comfortable with calling, WhatsApp, and basic computer tools.
- Friendly, organised, persuasive, and target-oriented.
Work Type: Full-time, in office
We’re looking for someone who enjoys interacting with people, building trust, and contributing to business growth. If interested, please share your CV to (phone hidden).