Senior Specialist, People Analytics (Bengaluru)

Senior Specialist, People Analytics (Bengaluru)

29 Oct
|
Rakuten Symphony
|
Bengaluru

29 Oct

Rakuten Symphony

Bengaluru

Job Description
The HR People Analytics professional will leverage data and analytics to generate actionable insights across the employee lifecycle. This role partners closely with HR Business Partners, COEs, and leadership to drive evidence-based workforce decisions related to hiring, engagement, performance, retention and HR process automation.

Key Responsibilities
People Analytics & Insights
• Design, develop, and maintain HR dashboards and reports covering: o Workforce demographics o Attrition & retention o Hiring & time-to-fill o Performance & productivity o Engagement & employee experience
• Translate complex HR data into clear insights and recommendations for senior leadership.
• Conduct predictive and diagnostic analyses (e.g., attrition risk, flight risk modeling).
• Data Engineering, Systems & AutomationExtract, connect, transform, and validate data from multiple systems such as HRIS, ATS, LMS, PMS, and other business platforms.
• Build and improve data pipelines, reporting layers, and automated workflows that reduce manual reporting effort.
• Partner with HRIS, IT, and data teams to improve integrations, system connectivity, data availability, and reporting architecture.
• Support testing, validation, and change management related to people data systems and reporting enhancements.
• Identify opportunities to streamline workflows using tools such as Monday.com, SharePoint, Slack, Teams, and other collaboration or automation platforms. Data Quality & Governance
• Ensure accuracy, integrity, consistency, and usability of workforce data across systems and reports.
• Define, maintain, and document key metrics, business rules, data definitions, and reporting standards.
• Establish scalable reporting practices that support consistency and self service analytics.
• Handle sensitive employee data with strong confidentiality, ethics, and appropriate controls. Advanced Analytics & Insight Generation
• Build visualizations using tools such as Power BI, Tableau, or Excel.
• Leverage SQL, Python, or R (preferred)



for deeper data analysis and automation.
• Perform trend analysis, segmentation, root-cause analysis, and other diagnostic analytics to support workforce decisions.
• Apply statistical methods and analytical techniques to identify patterns and opportunities in people data.
• Support development of predictive or scenario-based analytics such as attrition risk, hiring funnel analysis, workforce planning, or organizational effectiveness studies.
• Use storytelling and visualization to improve adoption of analytics in decision making. Stakeholder Partnership & Enablement
• Collaborate with HR Business Partners, COEs, HRIS, and leadership to understand reporting needs and deliver practical analytics solutions.
• Act as a translator between business needs and technical execution.
• Enable greater self-service analytics and data literacy within HR by building intuitive outputs and scalable processes.
• Explore and implement AI-enabled workflows, prompts, agents, or productivity tools to improve analytics efficiency and accessibility. Required Qualifications Education
• Bachelors degree in Analytics, Statistics, Mathematics, Psychology, HR, Business, or related field
• Master’s degree (MBA / MS / M.
Sc.) preferred Experience & Skills
• 3+ years of experience in analytics, business intelligence, data reporting, analytics engineering, or a related data-focused roleStrong experience building dashboards and reporting solutions using tools such as Power BI, Tableau, Looker, or similar platforms
• Strong SQL skills and ability to independently extract, structure, and analyze data from source systems




• Experience working with multiple data sources and building reliable reporting logic across systems
• Build AI prompts, skills, and agents (e.g., using Rakuten AI, Claude, Cowork, Copilot) to enable an agile, scalable data analytics (self-service) environment for the HR team. Preferred Skills
• Experience with Python, R, or similar tools for analysis, automation, or modeling
• Experience with workflow automation, data connectors, APIs, or low-code/no code tools
• Exposure to HR, workforce, or people-related datasets is helpful but not required
• Experience supporting reporting or analytics in a cross-functional or enterprise environment
• Familiarity with systems such as Workday, SuccessFactors, Oracle, SAP, Darwinbox, ATS, LMS, or performance systems is a plus
• Exposure to predictive analytics, statistical modeling, or forecasting
• Experience using AI tools to improve reporting, analysis, documentation, or self service enablement Key Competencies
• Data-driven thinking
• Technical problem-solving
• Business translation
• Attention to detail
• Stakeholder management
• Curiosity and learning agility
• Confidentiality and ethical data handling
• Influencing without authority Success Measures
• Improved reliability, quality, and timeliness of people reporting and insights
• Increased adoption of dashboards and analytics by HR and leadership
• Reduced manual effort through better automation, system connections, and self service reporting
• Better workforce decision-making supported by transparent, trusted data
• High stakeholder satisfaction with analytics support and delivery What We Are Looking For
• A technically strong analytics professional who enjoys building from raw data to insight
• Someone comfortable working across reporting, dashboards, definitions, automation, and stakeholder requests
• A person who can learn the HR domain quickly, without needing to come in as an HR subject matter expert
• Someone who can bring structure, rigor, and scalability to pe

📌 Senior Specialist, People Analytics (Bengaluru)
🏢 Rakuten Symphony
📍 Bengaluru

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