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Job Summary

This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

• The Head, Settlements is responsible for leading the global settlements function for Post Trade Operations across GBS India and Malaysia. The role is accountable for ensuring that trades settle accurately, on time, and with strong control discipline across products, markets, currencies and legal entities.
• This is a senior leadership role with direct responsibility for reducing settlement risk, resolving issues quickly, strengthening daily control standards and improving the way teams work across locations. The role holder will ensure that settlement processes are clear, consistent and well managed, with strong ownership from trade execution through to final settlement.
• The successful candidate will work closely with Trading, Sales, Middle Office, Product Operations, Treasury, Finance, Technology, Risk and country teams to manage market deadlines, funding dependencies, client-impacting issues and aged settlement failures. They will be expected to challenge weak processes, remove avoidable manual work, improve escalation discipline and ensure that settlement performance is visible to senior stakeholders.
• The role requires a leader who can run a large and complex function with confidence, build strong teams, simplify processes, and create a culture where risks are raised early and resolved properly.



The individual will play a key role in making settlements more reliable, transparent and scalable for the business.

Key Responsibilities

Strategy
• Define and execute the global settlements strategy aligned to Post Trade Operations, Global Markets Operations, Fit for Growth, simplification, resilience and automation priorities.
• Build a scalable, globally consistent settlements operating model across GBS India and Malaysia, with clear ownership, service standards and escalation paths.
• Drive settlement risk reduction through prevention, automation, data-led controls, workflow simplification and stronger front-to-back accountability.
• Represent Settlements in strategic business, product, market infrastructure and transformation forums.

Business
• Provide effective settlement support across Markets products, ensuring readiness for current products, booking models, currencies, market changes and client flows.
• Partner with Trading, Sales, Middle Office, Product Operations, Treasury, Finance and country teams to resolve settlement issues and reduce client / market impact.
• Ensure service delivery meets agreed business expectations, with transparent performance metrics, issue themes and improvement plans.
• Support business growth while ensuring operational capacity,



process readiness and risk acceptance are clearly understood.

Processes
• Own end-to-end settlements processes, including instruction, matching, funding coordination, fail management, exception resolution and escalation.
• Standardise process documentation, procedure controls, maker-checker standards, reconciliations and hand-off models across locations.
• Drive reduction in manual touchpoints, aged fails, breaks, unresolved exceptions and non-standard processes.
• Establish robust controls over cut-offs, market deadlines, nostro / depot dependencies and critical settlement events.

People & Talent
• Lead, develop and inspire a high-performing global settlements leadership team across India and Malaysia.
• Build technical depth, leadership bench strength and succession plans across critical settlement processes.
• Promote a speak-up, ownership-led and client-focused culture.
• Drive capability uplift in data, automation, risk management, market infrastructure knowledge and stakeholder engagement.

Risk Management
• Own the settlements risk profile and ensure proactive identification, escalation, remediation and monitoring of operational risks.
• Strengthen control effectiveness over settlement fails, funding exposure, claims, compensation, late settlement, market penalties and operational losses.
• Ensure issues, incidents and audit / assurance findings are remediated sustainably.
• Embed preventative controls and data-led risk indicators.

Governance
• Establish effective governance over settlements performance, risk, capacity, incidents, aged items and transformation delivery.
• Provide timely reporting to P

📌 Global Head, Settlements, Post Trade Operations(India, Malaysia) (Bengaluru)
🏢 Standard Chartered Bank
📍 Bengaluru