Job Description

Job Purpose:

Reporting to the Global ELC Manager, the HR Administrator is responsible to provide centralized, standardized, scalable, and service-oriented HR support to multiple business units, functions, or geographies across Talent Acquisition Operations and Onboarding, ensuring accurate process execution, strong stakeholder service, and consistent employee and candidate experience within the Shared Services model.

The role acts as a central point of coordination, ensuring timely and accurate execution of HR processes, maintaining data integrity, supporting service-level agreements (SLAs), and providing a consistent experience to candidates, recent hires, employees, recruiters, and HR stakeholders across the organization while ensuring compliance with company policies, maintains data accuracy and confidentiality, and provides effective support.

If you are looking for a role where you can truly make a positive impact, take ownership, and champion an extraordinary candidate and employee experience.

Responsibilities:

- Oversee daily HR operations and provide end-to-end HR support (Offer & Contract Management, Onboarding Administration, Medical checks, Background Verification Checks, Data Administration, other Employee Life Cycle Activities)
- Provide first-level support to employees/ on HR-related queries.
- Manage end-to-end employee life cycle transactions, including onboarding, employee data changes, transfers, promotions, organizational changes, leave administration, and offboarding activities.
- Maintain accurate employee records within HR systems to ensure data integrity, confidentiality,



compliance, and audit readiness.
- Serve as the first point of contact for employees, managers, and HR stakeholders, providing timely and professional support for HR-related inquiries and requests.
- Process HR transactions in accordance with established Service Level Agreements (SLAs), Key Performance Indicators (KPIs), quality standards, and customer satisfaction targets.
- Ensure consistent application of HR policies, procedures, and governance requirements across all employee life cycle processes and transactions.
- Collaborate with HR Business Partners, Payroll, Benefits, Talent Acquisition, IT, Finance, and other stakeholders to ensure seamless delivery of employee life cycle services.
- Conduct regular data audits and validations to identify and resolve discrepancies, ensuring employee information remains accurate and up to date across all HR systems.
- Prepare and maintain HR operational reports, dashboards, and metrics, providing insights on workforce data, service delivery performance, and employee life cycle activities.
- Support organizational changes and HR projects, including restructures, system enhancements, process improvements, and other initiatives that enhance operational efficiency and employee experience.
- Drive continuous improvement within the Employee Life Cycle function by identifying process optimization opportunities, standardizing procedures, and contributing to a culture of operational excellence and service quality. Supporting adhoc projects, continuous improvement through automation, workflow optimization, and root-cause analysis.

📌 HR Administrator (Pune)
🏢 Smiths Group
📍 Pune