The Executive will lead the back‑office functions of the CLM Domestic Diversified – Manpower segment, ensuring seamless processing of contracts, accurate data management, and timely support to field teams. This role acts as a bridge between clients, internal stakeholders, and operational staff to drive service excellence and compliance. Responsibilities
• Manage daily back‑office operations for the CLM Domestic Diversified portfolio.
• Coordinate with field teams to ensure timely contract execution and documentation.
• Maintain and update client and contract databases with high accuracy.
• Monitor key performance indicators and generate regular operational reports.
• Resolve client inquiries and issues promptly, escalating when necessary.
• Ensure compliance with company policies, legal standards, and industry regulations.
• Assist in the preparation of proposals, quotations, and service agreements.
• Support recruitment and onboarding processes for manpower resources.
• Identify process improvement opportunities and implement best practices.
• Collaborate with finance to reconcile billing, invoicing, and payment cycles. Qualifications
• Bachelor's degree in Business Administration, Human Resources, or related field.
• Minimum 3 years of experience in back‑office or operations within a manpower services environment.
• Strong knowledge of contract lifecycle management (CLM) principles.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite and ERP/CRM systems.
• Detail‑oriented with robust analytical and problem‑solving abilities.
• Ability to work under pressure and meet tight deadlines.
• Team player with leadership potential.
• Understanding of local labor laws and compliance requirements.
• Fluent in English; additional language proficiency is a plus.