Job Description
L4 – ICV Sales Designation EXEC MGR Department ICV Sales Level L4 Employment Type Full time Location Hyderabad Reporting Manager Title Assistant Manager/ MGR Language Telugu, Hindi & English Travel Yes Academic Qualification Any Graduation Work Experience Minimum 2 years Domain Knowledge (Preferable) Preferably in Financial Services/Banking/FMCG/NBFC
Key Responsibilities
• Team management of front-line sales.
• Increase penetration & support BAL in growing market share through frontline sales team
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets through the front line sales team
• Maintain & improve the relationship with the DST (Broker) through frontline sales team
• Resolve the issues escalated by frontline sales team & the DST (Broker).
• Coordinate with training team to improve the efficiency of the frontline sales team
• Interview & Selects DMAs and recommend the same to RM &HO; for final approval
• Understand various reports & take corrective action with the DST (Broker) & frontline sales team
• Responsible for PDD i.e., post disbursal docs viz., RC details etc.
• Update RMs on daily/weekly basis w.r.t. Targets vs Achieved & escalate the issues to them
• Collection responsibility for 1st EMI,
and monitoring till 6 EMI. Key Skills Required
• Excellent sales/marketing skills
• Team management
• Relationship management
• Problem solving skills & analytical skills Key Performance Indicators
• Achieve volume targets for the area on quarterly basis through team
• Ensure increase in number of finance customers within dealerships on quarterly basis
• Administer, launch and initiate special schemes for festivals and conduct loan melas etc. In tandem with the RM/ZM
• Acquire more customers by utilizing alternate channels
• Responsible for supervising front line sales team ensuring process and policy adherence
• Maintain FEMI and nonstarter within the approved levels
• Maintain the process quality parameters within approved levels
• Maintaining credit document quality by regular audits of the team
· Training and development of the front line sales team
• Coordinating with training team to improve team performance
• Resolving queries of team and guide them to achieve 100% target Additional Role Details Work-Schedule 5 Days/week Hiring Local/Pan-India Candidates Local Candidate Additional Comment (if any) Need basic knowledge of Excel