29 Oct
|
Indian Hotels Company (IHCL)
|
India
29 Oct
Indian Hotels Company (IHCL)
India
• Ensure exceptional guest satisfaction throughout the guest journey.
• Handle guest feedback, concerns, and service recovery promptly.
• Build solid relationships with VIP, repeat, and long-stay guests.
• Coordinate with all departments to deliver seamless guest experiences.
• Monitor guest reviews, satisfaction scores, and quality standards.
• Drive personalized guest recognition and loyalty initiatives.
📌 Guest Experience Manager (India)
🏢 Indian Hotels Company (IHCL)
📍 India