- 6+ years of relevant experience in networking technologies, especially in driving large-scale, data-driven projects.
- In-depth experience with TCP/IP, packet sniffers and packet flow.
- Basic knowledge in Python scripting.
- In-depth and working knowledge of BGP and OSPF.
- Experience with the following technologies: Routing & Switching
- Robust working experience on Cisco / Juniper / Arista platforms.
- Experience with Networking OS, such as EOS, IOS, IOS-XR, NXOS, JUNOS etc..
- Understanding of MPLS, L3 VPNs and VRFs, STP, HSRP, CDP, UDLD etc...
- Good knowledge in fundamentals of networking.
- Firmware Upgrades, critical for mitigating network operational risks for OCI strategic customers and other commercial regions' customers.
- Config Refreshes; it's critical for unblocking new revenue/capacity and bringing devices to a managed state.
Supporting operational tickets volume will impact on our ability to respond to critical customers incidents. Resources will use automation to complete work and develop scripts for routine tasks
- Using existing procedures and tooling to develop and safely complete network changes.
- Participating in operational rotations providing break-fix support.
- Identifying actionable incidents using monitoring systems, with strong analytical problem-solving skills to mitigate network events/incidents.
- Following up on routine root cause analysis (RCA), coordinating with support teams and vendors.
- Providing on-call support services as needed, with wide-ranging and complex job duties requiring independent judgment (including nights, weekends, and holidays).