1. Service walk-in customers across all segments with professionalism and efficiency.
2. Generate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and Gold.
3. Ensure regulatory and procedural compliance across all branch operations.
4. Coordinate and support branch audits.
5. Deliver service excellence to enhance customer retention and cross-sell opportunities.
6. Authorize and verify entries made by inputer.
7. Review end products and explicit transactions of ₹10 lakhs and above.
8. Act as vault/key custodian and ensure secure handling of branch assets.