WE'RE HIRING | IMMEDIATE JOINERS PREFERRED Job Title: Associate / Senior Associate – Transaction Processing (Insurance Voice Process)

Location:
Kochi, Kerala Work Mode: Work from Office Shift: US Rotational Night Shifts Process: Insurance – Benefits Support (Voice) Employment Type: Full-Time Salary Package:
• L1 – Tenured Associate: ₹2.9 – ₹4 LPA
• L2 – Tenured Senior Associate: ₹4 – ₹6 LPA Salary depends on relevant experience, previous CTC, interview performance, and supporting documents.

Key Responsibilities
• Handle insurance advantages administration and claims support activities.
• Coordinate with healthcare providers and stakeholders.
• Review claim documentation and resolve discrepancies.
• Manage follow-ups and ensure timely case resolution.
• Maintain accurate records and meet quality and SLA targets.
• Handle complex cases and support process improvements. Eligibility Criteria:
• Graduation / UG mandatory.
• Experience in insurance, healthcare,



claims processing, disability/leave administration, or related contact center operations.
• Prior voice-process experience required.
• Excellent English communication skills (B2 level).
• Strong documentation and problem-solving skills.
• Knowledge of productivity, quality, and SLA metrics.
• Willingness to work in US rotational night shifts. ⚡ Immediate Joiners Preferred ? Apply NowInterested candidates can send their updated resumes to: ? Email: [email protected] ? HR Contact – Jackson: +91 (phone hidden) ? Email Subject: Application for Associate / Senior Associate – Insurance Voice Process – Kochi ? Referrals are highly appreciated #Hiring #KochiJobs #InsuranceJobs #HealthcareJobs #VoiceProcess #TransactionProcessing #AssociateJobs #SeniorAssociate #ImmediateJoiners #JobOpening #NowHiring

📌 Associate / Senior Associate – Transaction Processing (Insurance Voice Process) | Kochi
🏢 Trinity SkillWorks Private
📍 Kochi