About The Opportunity
• Dodo Payments is a global Merchant of Record platform for SaaS, AI, and digital businesses, handling payments, local taxes, compliance, fraud prevention, and invoicing so founders can sell anywhere without operational overhead.
• The company serves 25,000+ businesses across 220+ countries and territories, supports 30+ local payment methods including Apple Pay, Klarna, Affirm, CashApp, and UPI, and is backed by Antler, 9Unicorns, and leading angels with $1.5M raised in seed funding.
• The goal is to power 50,000+ businesses over the next two years. The team is small and high-ownership, where every hire shapes the product and the company. Role & Responsibilities
• Take CEO priorities and convert them into clear execution plans with owners, milestones, deadlines, and success metrics.
• Run the cadence: conduct weekly reviews with function heads, maintain a tracker of every CEO initiative, and flag early when something slips.
• Drive cross-functional projects end to end, especially those that sit between teams and have no natural owner.
• Close the loop: confirm each initiative is complete, measure results against original goals, and report back to the CEO.
• Map how key workflows run today, especially across compliance, finance, and risk, and identify bottlenecks.
• Redesign and document processes as simple SOPs, checklists, and RACI charts that teams actually follow.
• Track before-and-after metrics such as turnaround time, error rate, and hours saved.
• Own meeting hygiene: agendas, decision logs, and action items, followed up until closed.
• Handle special projects as they come: new market or payment-method launch,



pricing change, partner rollout, audit or licence readiness, fundraise data room. Skills & Qualifications Must-Have
• 3–5 years in operations, program/project management, business excellence, consulting, or a Founder's Office / Chief of Staff team, ideally at a startup or fast-growing company.
• Track record of taking messy, cross-functional projects from idea to done; bring two or three concrete examples with results.
• Hands-on process improvement

experience:
mapped a workflow, cut steps out of it, and made the change stick.
• Clear writer and communicator; able to turn a 40-minute CEO brain-dump into a one-page plan.
• Able to influence without authority, including holding senior people accountable politely and firmly.
• High ownership, discretion with confidential information, and comfort with ambiguity and shifting priorities.
• Comfortable working alongside compliance, legal, and finance teams in a regulated business.
• Graduate in any discipline; an MBA is a plus, not a requirement. Preferred
• Exposure to Lean or Six Sigma (Green Belt or above).
• Prior work directly with a founder or CXO.
• Familiarity with basic P&L;, unit economics and MIS reporting, or exposure to payments, fintech or SaaS. Perks & Culture Highlights
• Direct, daily exposure to the CEO and how the company is run.
• Visibility across every function, making this a strong launchpad into leadership roles in ops, strategy or a business unit.
• Real ownership from week one, with room to shape how the company works.
• Health and accidental insurance cover.

Skills:
finance,ownership,founder's office,strategy

📌 Founder's Office – Process (Bengaluru)
🏢 Dodo Payments
📍 Bengaluru