29 Oct
|
Hom Studio
|
Vellore
29 Oct
Hom Studio
Vellore
Company Description Hom Studio is a home furnishing destination built on over 30 years of expertise in genuine leather and fine furniture manufacturing, combining craftsmanship, premium materials, and thoughtful design. As a curated multi-brand, multi-product store, it offers sofas, recliners, dining tables, beds, and comprehensive home furnishing solutions tailored to modern lifestyles. The studio is distinguished by its focus on customization and personalized design, with an in-house design team collaborating closely with customers to create unique living spaces. Every piece is created to balance comfort, elegance, and functionality, reflecting individual style while supporting how people live, relax, and connect in their homes. Role Description Hom Studio is looking for a Sales Consultant who can turn customer inquiries into furniture sales. You will call prospective customers, understand their requirements, recommend suitable products, and follow up consistently to close deals. This role suits someone who builds trust over the phone, communicates comfortably across all four languages, and takes ownership of sales targets.
Key Responsibilities
• Call leads received through advertising, social media, and other inquiry channels.
• Communicate with customers in English, Tamil, Telugu, or Malayalam, based on their preference.
• Understand each customer’s furniture needs, budget, preferences, and purchase timeline.
• Recommend suitable products and explain materials, customization options, pricing, and delivery timelines.
• Share product images, catalogues, and quotations through WhatsApp and email.
• Handle questions and objections, negotiate within approved guidelines, and guide customers toward a purchase.
• Manage the sales process from the first call through order confirmation and payment coordination.
• Follow up regularly and maintain clear next steps for every lead.
• Keep CRM records updated with call outcomes, customer requirements, quotations, and follow-up dates.
• Coordinate with design and operations teams to confirm requirements and ensure a smooth customer handover.
• Meet agreed targets for outreach, follow-ups, sales conversions, and revenue. Qualifications
• Fluency in spoken English, Tamil, Telugu, and Malayalam is required.
• Strong written communication skills in English for customer messages, quotations, and CRM records.
• Experience in phone sales, inside sales, or customer-facing sales, with a track record of closing deals.
• Strong listening skills and the ability to explain products clearly and persuasively.
• Confidence in handling objections, discussing pricing, and asking for the sale.
• A disciplined approach to follow-ups, time management, and CRM updates.
• Comfort using phone, WhatsApp, email, and CRM tools in a full time remote role.
• A customer-focused approach that balances sales targets with recommending suitable products.
• Experience in furniture, home décor, or interiors is an advantage.
📌 Sales Consultant (Vellore)
🏢 Hom Studio
📍 Vellore