We are hiring a Client Services & Sales Associate for a premium fitness and wellness studio in Mumbai. The role involves managing front desk operations, providing high-quality customer service, assisting clients with memberships and class packages, and contributing to studio sales.
Key Responsibilities
- Manage front desk operations and client check-ins.
- Deliver excellent customer service and concierge support.
- Guide clients in selecting suitable class packages and retail products.
- Maintain studio presentation and uphold service standards.
- Coordinate with instructors and other team members.
- Assist in training new hires when required.
- Contribute to sales targets and overall revenue growth.
Candidate Requirements
- 0–2 years of experience in customer service or sales.
- Excellent written and verbal communication skills.
- Strong computer skills and attention to detail.
- Good problem-solving and multitasking abilities.
- Interest in fitness and wellness.
- Strong work ethic and ability to work independently and in a team.
- Availability to work six days a week, including weekends, early mornings, evenings and holidays.
Apply now to pursue an opportunity in client servicing and sales within the fitness and wellness industry.