Job Title: Operations Associate

Location:
Bangalore

Experience:
2-4 Years About Pivut Pivut is a leadership transformation and deep coaching company working with CXOs, senior leaders, and high-potential talent across India, APAC, and the Middle East. We power behaviour change, performance acceleration, and mindset shifts through coaching-led interventions. We are expanding and looking for a sharp, fast-execution-focused Program Manager to join our high-performance team.

About the Role
We are looking for a Senior Program Manager to act as our dedicated liaison at the client's office and own the end-to-end management of all client programs. Working on-site and in close partnership with the operations team, you will ensure leadership transformation and talent development initiatives are planned, delivered and scaled smoothly, on time and to a high standard. This role suits someone with a strong background in Program Management or Leadership Development who has managed complex, multi-stakeholder leadership transformation programs.

Key Responsibilities
Client Liaison & Stakeholder Management
• Serve as the single point of contact between our organization and the client, working from the client's premises.
• Build trusted relationships with client leadership, HR/L&D; teams and business stakeholders.
• Understand client priorities, anticipate needs and translate them into actionable program plans.
• Run regular check-ins, steering reviews and status updates with clear reporting on progress, risks and outcomes. Program Management & Delivery
• Manage the full portfolio of execution & delivery of the programs.
• Ensure smooth & successful delivery of client programs.
• Develop effective execution plans and governance structures.
• Track milestones, dependencies, risks and issues, and take corrective action proactively.
• Ensure quality,



consistency and a strong participant experience across all programs. Collaboration with Operations
• Work closely with the operations team on logistics, scheduling, vendor and facilitator coordination, communications and reporting.
• Establish explicit processes, handoffs and ways of working between program, operations and client teams.
• Coordinate with internal content, facilitation, design and delivery teams to align on scope and expectations. Measurement & Continuous Improvement
• Track success metrics and program impact (participation, learning outcomes, behavior change, business impact).
• Prepare dashboards, insights and executive-ready reports.
• Gather feedback and drive continuous improvement of program delivery.
• Identify opportunities to expand or deepen the engagement with the client. Required Qualifications & Experience
• 4–5+ years of relevant experience in Program Management and Leadership Development.
• Demonstrated experience delivering complex leadership transformation programs end to end.
• Strong client-facing experience, including comfort working embedded within a client organization.
• Proven ability to manage multiple programs and stakeholders at once.
• Strong project and program management skills (planning, budgeting, risk management, governance).
• Excellent communication, presentation and stakeholder management skills.
• Strong collaboration skills with a track record of working closely with operations teams.
• Bachelor's degree required; Master's in Business, HR or a related field preferred. Preferred Skills
• Ownership and accountability
• Client-centric mindset
• Structured problem solving
• Influence without authority
• Microsoft and Google Suite
• Data Analysis & Visualization Work Conditions
• Based on-site at the client's office on a full-time basis.
• Travel as and when required for client engagements, program delivery or reviews.

📌 Operations Associate (Bengaluru)
🏢 Pivut
📍 Bengaluru