Customer Support Executive (India)

Customer Support Executive (India)

29 Oct
|
CherishX.com
|
India

29 Oct

CherishX.com

India

Location
- Kirti Nagar, Delhi Experience Required
- 1-5 years Salary
- 18k
- 22k Role & Responsibilities
• Respond promptly to customer inquiries via phone, Emails and chats
• Assist clients with questions about event details, booking processes, timelines, pricing, and service offerings
• Resolve customer complaints efficiently and professionally, escalating complex issues when necessary
• Coordinate with internal departments to ensure accurate and timely communication
• Maintain customer service logs and CRM records
• Follow up post-event to gather feedback and ensure satisfaction Required Skills
• 1–3 years of experience in customer service, preferably in events, hospitality, or related industries
• Excellent communication skills (verbal and written)
• Solid organizational and multitasking abilities
• Proficiency in CRM tools and Microsoft Office or Google Workspace
• Ability to remain calm under pressure and handle urgent situations gracefully
• Customer-first mindset with a positive, solution-oriented attitude Apply
- Interested candidates can also apply on [email protected]

📌 Customer Support Executive (India)
🏢 CherishX.com
📍 India

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