Key Responsibilities
1. Consumer Relations & Complaint Management 2. Industry Visit Coordination 3. Digital & Media Campaign Management 4. Documentation, MIS & Reporting
• Qualifications &
Experience:
• Graduate in any discipline. MBA preferred.
• 2-5 years in the following roles
• Consumer complaint handling
• Customer/consumer relations
• Communication or coordination roles
• Experience in escalated complaint resolution preferred.
• Exposure to FMCG / beverage / manufacturing industry preferred.
• Experience in corporate social media management (especially LinkedIn) will be an added advantage.