Company Description Degree Drishti is a student-centric guidance company that helps individuals choose the right online and distance degree programs from recognized UGC
- and NAAC-approved universities in India. The organization is committed to protecting students from misleading information, hidden fees, and unaccredited institutions that can impact long-term career growth. Degree Drishti offers transparent, end-to-end support from admissions to career outcomes, ensuring clarity and confidence at every step. Counselors assist students in comparing universities, understanding fees and eligibility, and selecting programs aligned with career goals and placements. The focus is on long-term career value and ethical guidance for working professionals, graduates, and fresh students. Role Description The Customer Relationship Management Executive is a full-time, in office role based in Noida. This role is responsible for managing relationships with prospective and enrolled students, ensuring a positive and consistent experience throughout their journey with Degree Drishti. Day-to-day tasks include handling inquiries, guiding students through program options, maintaining accurate records in CRM systems, and following up to support admissions and retention.



The Executive will collaborate with counseling and sales teams to provide clear, honest information, address concerns, and improve overall customer satisfaction. The role also involves monitoring feedback, identifying areas for service improvement, and supporting initiatives that enhance student engagement and loyalty. Qualifications
• Strong Communication and Customer Experience skills to engage with students clearly, empathetically, and professionally.
• Customer Retention and Sales abilities to build long-term relationships, support conversions, and maintain ongoing engagement.
• Analytical Skills to interpret CRM data, track student interactions, and identify trends for improving processes and outcomes.
• Proficiency with CRM tools, MS Office (especially Excel), and basic reporting for managing and documenting customer interactions.
• Bachelor’s degree in business, marketing, communications, or a related field, or equivalent relevant experience.
• Previous experience in education counseling, customer support, or inside sales is preferred but not mandatory.
• Ability to work on-site in Noida, manage multiple conversations efficiently, and maintain high standards of integrity and transparency.

📌 Customer Relationship Management Executive (Noida)
🏢 Degree Drishti
📍 Noida