29 Oct
|
Spellzee
|
Chennai
Senior Admission CounselorAbout SpellzeeSpellzee is an IITM-incubated language learning platform trusted by over 20,000 parents for building strong communication skills in children. We provide structured, learner-centric programs across eight languages, including Indian and international languages, along with specialized programs in Phonics, Reading, Grammar, Public Speaking, Spoken English, and Accent Training. With 500+ certified tutors and more than 3 million minutes of live classes delivered, Spellzee is focused on making high-quality language learning affordable, accessible, and outcome-driven. Our team combines pedagogy, technology, and scale to create meaningful impact in children's language development across the world.
About the Role
We are looking for an experienced and result-oriented Senior Admission Counselor to join our growing admissions team. In this role, you will manage the complete admissions funnel, from the initial interaction with prospective parents to counseling, demo coordination, follow-ups, objection handling, and final admission closure. We are looking for someone who understands consultative selling, can independently manage leads, build trust with parents, communicate the value of our programs, and consistently convert qualified leads into admissions. The ideal candidate should have at least 2 years of experience in sales, admission counseling, inside sales, or a similar customer-facing role, along with excellent English communication skills and fluency in Tamil. You will take ownership of your sales pipeline, maintain consistent follow-ups, achieve admission targets, and contribute to the overall growth of Spellzee.
Key Responsibilities
1. End-to-End Admission Management
• Manage the complete admissions process, from the first parent interaction to successful admission closure.
• Connect with prospective parents through outbound calls and follow up with incoming enquiries.
• Understand the child's learning requirements, identify parent expectations, and recommend suitable programs.
• Explain Spellzee's programs, teaching methodology, learning outcomes, and value proposition.
• Guide parents through the admission process and address their concerns at every stage. 2. Sales Conversion and Closing
• Conduct consultative sales conversations to understand parent needs and recommend appropriate solutions.
• Handle objections related to pricing, program suitability, class schedules, and learning outcomes.
• Follow up consistently with interested parents to move leads through the sales pipeline.
• Build confidence and trust with parents to improve conversion rates.
• Negotiate professionally within approved pricing and offer guidelines.
• Take ownership of achieving individual admission and revenue targets. 3. Demo Coordination and Follow-ups
• Coordinate demo sessions based on the availability and requirements of parents and students.
• Ensure parents understand the demo process and are encouraged to attend scheduled sessions.
• Follow up with parents before and after demo sessions to understand their feedback and address concerns.
• Work closely with demo tutors and internal teams to ensure a smooth parent experience.
• Convert completed demos into paid admissions through timely and effective follow-ups. 4. Lead and Sales Pipeline Management
• Maintain accurate lead records, follow-up schedules, and sales pipeline updates in the CRM.
• Prioritize leads based on interest level, readiness to enroll, and potential conversion.
• Ensure no qualified lead is missed due to delayed or inconsistent follow-ups.
• Track daily calls, meaningful conversations, demos scheduled, follow-ups completed, admissions closed, and revenue generated.
• Maintain disciplined lead management and accurate reporting. 5. Target Achievement and Performance
• Work towards daily, weekly, and monthly admission and revenue targets.
• Monitor individual performance and identify opportunities to improve conversion rates.
• Demonstrate ownership, consistency, and accountability for sales outcomes.
• Continuously improve counseling, objection-handling, and closing techniques.
• Contribute ideas to improve the admissions process and overall sales performance. 6. Team Collaboration and Continuous Improvement
• Coordinate with the sales manager, marketing team, demo tutors, and operations team to improve the parent journey.
• Share recurring parent objections, lead quality feedback, and conversion insights with the team.
• Follow established sales processes, communication standards, and admission policies.
• Participate in training sessions, performance reviews, and sales improvement initiatives. Who Can Apply?We are looking for experienced professionals who want to build their careers in admissions, inside sales, education sales, or customer acquisition.
Candidates with experience in the following areas are encouraged to apply:
• Admission Counseling
• EdTech or Education Sales
• Inside Sales
• Telecalling and Telesales
• Business Development
• Consultative Sales
• Customer Acquisition
• Other target-driven sales roles Experience in selling educational programs, online courses, subscriptions, or services directly to customers will be an advantage. Mandatory Requirements
• Minimum 2 years of relevant sales or admission counseling experience.
• Excellent spoken English communication skills.
• Fluency in Tamil and the ability to communicate confidently with parents in Tamil.
• Proven ability to manage leads, conduct follow-ups, handle objections, and close sales.
• Confidence in conducting sales conversations over phone calls.
• Strong persuasion, negotiation, interpersonal, and relationship-building skills.
• Comfortable working with daily activity metrics and monthly sales targets.
• Ability to independently manage a sales pipeline and prioritize leads.
• Comfortable using CRM systems, spreadsheets, and basic digital tools.
• A reliable work-from-home setup with a laptop or desktop and stable internet connection.
• Self-motivated, disciplined, accountable, and focused on achieving results.
• Willingness to work full time from home, Monday to Saturday, from 11 AM to 9 PM.
What We Offer
• Full-time work-from-home opportunity.
• Performance-oriented compensation based on experience and role suitability.
• Structured onboarding and product training.
• Prospect to take ownership of the complete admissions funnel.
• Career growth opportunities within the Admissions and Sales function.
• Exposure to a growing, IITM-incubated EdTech company.
• A supportive and performance-driven work environment.
• Prospect to contribute to children's education and language development. Work EnvironmentThis is a full-time, work-from-home position involving outbound calls, parent counseling, demo coordination, lead management, regular follow-ups, and admission closures. The role requires strong ownership of the sales pipeline, consistent performance, and a commitment to achieving measurable business outcomes. We are looking for someone who can go beyond simply making calls and take responsibility for converting opportunities into admissions. If you have at least 2 years of sales experience, excellent English communication, fluency in Tamil, and a strong track record of working towards targets, we would love to hear from you.
📌 Senior Admissions Counselor (Chennai)
🏢 Spellzee
📍 Chennai