About the role
We are hiring SAP EWM Support Consultants to work on live warehouse management landscapes for a leading global supply chain solutions company . This is an application support and continuous improvement role — you will resolve incidents, handle service requests, and keep critical warehouse operations running across multiple sites.

What you'll do
• Provide L2/L3 application support for SAP EWM across live warehouse operations
• Analyse, troubleshoot and resolve incidents within agreed SLAs — inbound and
• outbound process f ailures, warehouse task and warehouse order errors, queue and
• qRFC f ailures, IDoc errors, delivery distribution issues
• Perform root cause analysis on recurring issues and propose permanent fixes
• Handle configuration changes, minor enhancements and service requests
• Support month-end and physical inventory cycles
• Coordinate with warehouse business users, functional leads and ABAP teams
• Maintain support documentation,



known-error records and knowledge base articles
• Participate in shift or on-call rotation as required by warehouse operating hours
• What we're looking for
• 3+ years of hands-on SAP EWM experience, with meaningful time in a support or AMS environment
• Working knowledge of core EWM processes: inbound, outbound, putaway and removal strategies, warehouse task and order management, physical inventory, packing
• Ability to debug process f ailures — monitoring queues, analysing warehouse task errors, tracing EWM–ERP interface issues
• Familiarity with ticketing tools such as ServiceNow , Jira or Remedy , and SLA-driven working
• Understanding of warehouse operations and the business impact of downtime
• Robust communication skills — you will interact directly with warehouse business users
• Exposure to RF / ITS Mobile or S/4HANA embedded EWM is an advantage

📌 SAP EWM Support Consultant (India)
🏢 Acmedian
📍 India