Senior Director – Resource Management Group (RMG)

Location:
Hyderabad, India Reporting To: Head of India Operations

Experience:
25+ years in IT Services, with significant leadership experience managing resource management operations for an organization of 2,000+ employees. About QualiZeal QualiZeal is North America's fastest-growing independent Digital Quality Engineering services company, helping global enterprises achieve quality excellence through Quality Engineering, Digital Engineering, Advisory & Transformation, and Emerging Technology Testing. With 70+ global enterprise clients, 850+ quality engineering professionals, and a client NPS of 75+, QualiZeal is pioneering AI-enabled Quality Engineering innovation and driving sustainable business outcomes. Role Overview We are looking for an experienced Director – RMG to lead enterprise-wide resource management, workforce planning, utilization, and deployment. The role will focus on aligning resource capacity with business demand, optimizing utilization, minimizing bench costs, and enabling business growth.
• 20+ years in IT services, with demonstrated leadership in global resource management,



workforce planning, utilization, and stakeholder management across multiple geographies.
• Drive global demand-supply forecasting aligned with business growth, sales pipeline, and project requirements.
• Optimize resource utilization, billability, workforce productivity, and deployment efficiency.
• Oversee resource allocation, mobilization, roll-offs, and redeployment across global teams.
• Develop strategies to optimize bench strength, minimize bench aging, and control workforce costs.
• Partner with Global Delivery, Sales, Talent Acquisition, HR, and Finance teams to align staffing and hiring priorities.
• Establish standardized global RMG processes, governance frameworks, dashboards, and performance metrics.
• Drive cross-geography resource sharing, skills mapping, workforce mobility, and capacity optimization.
• Lead global RMG teams and provide executive leadership with insights into utilization, resource availability, staffing risks, and workforce costs.

📌 Senior Director (Hyderabad)
🏢 QualiZeal
📍 Hyderabad